Session Nine: Supply Chain Systems and Vision

Objectives:

  • Continue the Vendor Demonstrations
    • SAP
    • Guest Lecture: Ed Lang Sr. VP Manufacturing Supply Chain, SAP
  • Vision of Value Chain Software and Strategy Issues
    • Guest Lecture: Sanji Sidhu, Founder and Chairman of the Board, i2

Readings: None

Session Descriptions

Session One: Course Introduction - What is a Value Network?
Session Two: Case Study: EMC
Session Three: Cast Study: Wal-Mart and Cott Beverage
Session Four and Five: Case Study: Dell Computers
Session Six: Data Modeling for Integration
Session Seven: Principles of Distribution and Integration
Session Eight: Supply Chain Coordination Strategies
Session Nine: Supply Chain Systems and Vision
Session Ten: Customer Relationship Management / Information Sharing & Incentives
Session Eleven: After Sales Service and Support / Customer Service Differentiation
Session Twelve: Future Directions